- Industry: Government; Labor
- Number of terms: 77176
- Number of blossaries: 0
- Company Profile:
A professional who conducts training classes in operation of switchboard and teletype equipment. Respnsibilities include:
* Explains mechanical construction and operation of switchboards and demonstrates procedures for receiving and completing incoming and interoffice calls.
* Observes operators handling calls and recommends methods to improve service.
* Analyzes traffic loads and conducts studies to determine equipment needs.
* Keeps records of equipment in subscribers' establishments.
Industry:Professional careers
A professional who classifies messages at central-office exchange and routes messages for transmission. Respnsibilities include:
* Places routing information on message, such as method of transmission, route, and operator's code.
* Places message in pneumatic tube or basket for delivery to operator.
Industry:Professional careers
A professional who operates telephone switchboard to establish or assist customers in establishing local or long-distance telephone connections. Respnsibilities include:
* Observes signal light on switchboard, plugs cords into trunk-jack, and dials or presses button to make connections.
* Inserts tickets in calculagraph (time-stamping device) to record time of toll calls.
* Consults charts to determine charges for pay-telephone calls, and requests coin deposits for calls.
* May give information regarding subscribers' telephone numbers.
* Calculates and quotes charges on long-distance calls.
* May make long-distance connections and be designated Long-Distance Operator.
Industry:Professional careers
A professional who sorts and routes telegrams received by pickup and delivery section of telegraph office. Respnsibilities include:
* Folds and places messages in envelopes for delivery.
* Receives requests for message pickup within area served by telegraph office.
* Routes messages to customers within city via private telegraph wire or telephone, and to customers in distant cities via telegraphic-typewriter or Morse telegraphy.
* Reads maps to sort messages and pick-up requests into routes.
* Dispatches telegram messenger.
* Receives and records remittances returned for messages picked up.
* Reads messages for errors.
Industry:Professional careers
A professional who operates switchboard to receive and transmit police communications. Respnsibilities include:
* Talks to police officers reporting from callboxes and records messages on special forms.
* Enters time of call and callbox number.
* Telephones for ambulances or fire-fighting equipment when requested.
* Routes messages for radio broadcast to radio dispatcher.
Industry:Professional careers
A professional who operates and monitors communication console to receive and relay command and control information or instructions. Respnsibilities include:
* Observes signal light on communication console and presses switch to open or close communication channel.
* Receives communiques concerning such items as unknown aircraft, deployment of equipment and troops, or emergency situation.
* Records message and notifies designated personnel concerning communique, following manual procedures, or presses switch to facilitate direct communication between originator and appropriate action addressee.
* Relays information to originating source or specified individuals to initiate action to be taken.
Industry:Professional careers
A professional who operates airport authority communication systems and monitors electronic equipment alarms. Respnsibilities include:
* Operates public address system to page passengers or visitors.
* Operates telephone switchboard to receive or place calls to and from terminal.
* Operates two-way internal radio system to communicate with departments.
* Operates terminal courtesy telephone system to communicate with passengers or visitors.
* Observes electronic monitoring panel to detect serious malfunction of elevators, escalators, shuttle train, fire alarms, emergency doors, heating, air-conditioning, or ventilating systems.
Industry:Professional careers
A professional who provides telephone information from cord or cordless central office switchboard. Respnsibilities include:
* Plugs in headphones when signal light flashes on cord switchboard, or pushes switch keys on cordless switchboard to make connections.
* Refers to alphabetical or geographical reels or directories to answer questions and suggests alternate locations and spelling under which number could be listed.
* May type location and spelling of name on computer terminal keyboard, and scan directory or microfilm viewer to locate number.
* May keep record of calls received.
* May keep reels and directories up to date.
Industry:Professional careers
A professional who operates cord or cordless switchboard to relay incoming, outgoing, and interoffice calls. Respnsibilities include:
* Pushes switch keys on cordless switchboard to make connections and relay calls.
* Plugs cord of cord type equipment into switchboard jacks to make connections and relay calls.
* May supply information to callers and record messages.
* May keep record of calls placed and toll charges.
* May perform clerical duties, such as typing, proofreading, and sorting mail.
* May operate system of bells or buzzers to call individuals in establishment to phone.
* May receive visitors, obtain name and nature of business, and schedule appointments.
Industry:Professional careers
A professional who operates cord or cordless switchboard to provide answering service for clients.
* Greets caller and announces name or phone number of client.
* Records and delivers messages, furnishes information, accepts orders, and relays calls.
* Places telephone calls at request of client and to locate client in emergencies.
* Date stamps and files messages.
Industry:Professional careers
